When Infoxchange created Ask Izzy, the goal was to connect Australia's homeless with real-time location-based information including shelter, food and other essential services.

350 000
services listed on the map
users on the Maps-based website and app every day
"None of the benefits provided by Ask Izzy would be possible without our partners, whose cutting-edge technology we depend on every day. We’re thrilled to call Google a partner and we look forward to growing our working relationship and doing more to address the needs of our users."

{[ctrl.removeAuthorCompany("Diana Brown - Product Manager")]}, Infoxchange


In Australia, 1 in 200 people are homeless, but 80 percent of them have a smartphone. Infoxchange realized that these smartphones could act as a lifeline to basic resources, providing real-time information about nearby services, including services that offer food and shelter.


Infoxchange created Ask Izzy, a free, mobile-first directory that helps homeless Australians find location-based services. The website gives homeless individuals information about over 350,000 vital nearby services such as shelter, food, needle exchanges, employment resources, technology facilities like Wi-Fi and charging stations, legal and financial advice. The site also suggests specific destinations and services based on a user's current location and can tell a user how far away various services are and provide transit options.


  • Built to as a mobile-friendly website, so users can access via smartphone, tablet and desktop devices
  • Able to connect homeless to over 350,000 vital nearby services
  • Provides a comprehensive view of service demand accessed via the website across the country
Infoxchange Google Maps Phone

APIs used

Millions of apps and sites use Google Maps APIs to benefit from a powerful mapping platform. Discover which set of APIs InfoXchange has used to create their website:


Google Maps Directions API

Provide transit options


Google Maps Distance Matrix API

Identify distance of service locations


Google Places API Web Service

Suggest specific destinations and services based on a user's current location

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