Field Force Automation

Monitor and optimize field resources.

Benefits & Key Features

With Field Force Automation, you can monitor workforce productivity and allocate jobs and tasks on-the-fly. In addition, you can track your field resources in real time or based on location history.



Technology Solution

Field Force Automation is a solution designed to improve customer service, workforce productivity, and operational efficiency. It uses Google App Engine for processing, a combination of Google Cloud Data Store/Google Cloud Storage for persistence storage, Firebase, and Google Maps for rich location data. The solution also uses Google BigQuery for data warehouse analytics and Google Data Studio for visualization.


Customer Validation

"We wanted to build efficiency and productivity into the space which is largely disorganized and scattered and has been an inefficient industry for a very long time. The only way to do that was to get a robust technology platform. We’re happy to be associated with MediaAgility as our technology partner. With Google Cloud Platform, MediaAgility helped us build the vision for SmartShift.” - Kausalya Nandakumar, CEO, SmartShift


APIs used

Google Maps Directions API
Google Maps Directions API
Google Maps Distance Matrix API
Google Maps Distance Matrix API
Google Maps JS API
Google Maps JS API
Google Static Maps API
Google Static Maps API
Google Maps Geocoding API
Google Maps Geocoding API
Google Maps Geolocation API
Google Maps Geolocation API
Google Maps Android API
Google Maps Android API
Google Places API for Android
Google Places API for Android
Google Maps SDK for iOS
Google Maps SDK for iOS
Google Places API for iOS
Google Places API for iOS
Google Places API JS Library
Google Places API JS Library

About MediaAgility

MediaAgility is a digital consulting company with the vision of making work productive, enjoyable, meaningful, and engaging for all. Its advisory and implementation services provide analytics, collaboration, and innovation to over 800 customers worldwide.